Hi I am Viya
Voice Automation
VIYA Voice Assistant
Your 24/7 voice executive who never takes a break.
- Handles incoming and outgoing customer calls naturally, no scripts, just smart conversation.
- Answers questions, qualifies leads, and schedules follow-ups automatically.
- Logs every detail in SmoothTalk CRM in real time so your team stays in sync.
- Speaks multiple languages and adapts to your tone of communication.
- Escalates seamlessly to human agents when needed.
Text Automation
Message Assistant
Your inbox, finally managed by intelligence.
- Instantly reads, replies, and prioritizes messages by urgency and tone.
- Writes human, on-brand responses.
- Syncs every thread to your CRM for full visibility.
- Learns from every interaction to get smarter over time.
No Extra CRM / Platform required. VIYA and SmoothTalk CRM are built to work as one. Calls, emails, and chats auto-flow into your CRM with summaries, tasks, and insights.
Why VIYA
Why choose VIYA
See how VIYA can transform your customer experience from conversation to conversion.
Smart Conversations
Understand context, tone, and intent — just like your best employee.
Always On
Available 24/7 so your customers never wait.
Omnichannel
Voice and email — fully integrated into one workspace.
Insight-Driven
Every interaction becomes data you can act on.
Private & Secure
Data stays encrypted within SmoothAi’s protected ecosystem.