The modern workplace thrives on connections—but scattered channels drain productivity. Smooth UC unites calls, emails, whatsapp, and more into one seamless platform, connecting teams, customers, and tools effortlessly. Think of it as your company’s communication command center, seamlessly integrated with AI, analytics, and the apps you already use.
Core Components for Seamless Collaboration
Experience HD voice quality, 99% uptime, and a flexible cloud architecture with zero on-premises maintenance.
Intelligent IVR, queue management, and skill-based routing ensure every customer connects with the right agent instantly.
Capture, review, and analyze conversations to unlock performance insights and compliance visibility.
See who's available, busy, or on a call across departments for effortless collaboration.
Secure, real-time chat integrated with your communication channels, no switching between apps.
Manage conversations from social media, WhatsApp, and email — all in one dashboard.
Stay professional on the move. Make and receive calls from your business number using the Smooth UC mobile or desktop app.
Connect seamlessly with SmoothTalk CRM, and other platforms. Enable click-to-call, auto call logging, and contextual screen pop-ups.
Never miss a lead or follow-up. Unified alerts across email, WA, and mobile keep your team always in sync.
Smooth UC works hand-in-hand with VIYA, our AI agent. She listens, learns, and enhances every conversation — from identifying sentiment to assisting in live calls, drafting quick replies, or summarizing post-call insights. Together, Smooth UC + VIYA transform communication into actionable intelligence.
Whether you’re a growing startup or a global enterprise, Smooth UC scales with you.